Dear Marvellous Bhutan,
I was a member of the Singapore tour group from 28 May to 3 June 2023. I am writing in to offer my compliments for your staff who assisted us on the trip.
Our tour guide was Mr Phuntsho Wangdi. He was clear in his explanation on all the sites we went to and kept to time for our schedule. I am particularly impressed by how he will observed our needs along the way, and lent a helping hand to without us even asking.
We had some difficult tour mates on this group and affected the mood of the whole group. I saw how Mr Phuntsho made separate arrangements for them and attended to their demands with good attitude. There were several unpleasantness that he had to face but he never made it visible when he returned to our group. He has left a deep impression and a good example of how nice and peace-loving Bhutan people are.
I would also like to commend our driver Mr Sonam for being cheerful and careful in his driving to bring us around. He livened the mood and made the journey light.
Please help to convey my appreciation to your staff Mr Phuntsho and Mr Sonam.
I hope to have the chance to visit your beautiful country again.
Joyce Chua (Singapore)